Teguh777 Privacy Policy – Malaysian Member Personal Data Protection

1 Information We Collect

Teguh777 collects various types of information depending on how you interact with our platform. The following are the categories of information we may collect:

Information you provide directly:

• Full name, date of birth, gender, and national identification number (MyKad) upon account registration.
• Email address and mobile number as primary contact details.
• Bank account details, account numbers, and account holder names for financial transaction purposes.
• A selfie and copy of your identity document for the KYC (Know Your Customer) verification process.
• Any additional information you share when contacting our customer support team.

Information collected automatically:

• IP address, browser type, operating system, and device information.
• Gaming activity data including wagering, wins, losses, and transaction history.
• Login timestamps, session duration, and platform usage patterns.
• General location data (state/country) based on your IP address.
• Cookies and similar tracking technologies are used to enhance your user experience.

2 Data Usage Purpose

The information we collect is used solely for legitimate and transparent purposes. The following are the primary ways teguh777 uses your personal data:

You may withdraw consent for marketing purposes at any time by contacting our support team or through your account settings.

3 Data Sharing & Disclosure

Teguh777 takes a highly cautious approach to data sharing. Your personal information will not be shared with third parties without a legitimate reason, except in the following circumstances:

• Payment service providers: To process deposits and withdrawals, the necessary transaction information will be shared with approved payment processors (FPX, TNG eWallet, GrabPay, and others). These providers are bound by strict confidentiality agreements.
• Game service providers: Game providers (such as Pragmatic Play, Habanero, and others) may receive limited game session data to ensure games run properly.
• Legal authorities: teguh777 will disclose the required information to the relevant authorities if ordered to do so by a court or legitimate regulatory body.
• Identity verification services: KYC information may be shared with licensed third-party identity verification providers for anti-money laundering (AML) compliance purposes.

4 Data Security & Protection Measures

Protecting your personal data is a core responsibility of teguh777. We continually invest in security infrastructure to keep your information safe at all times:

• 256-bit SSL Encryption: All communications between your device and our servers are secured by the same banking-grade encryption protocols used by leading financial institutions.
• Two-Factor Authentication (2FA): Members can enable 2FA for an extra layer of protection during login and withdrawals.
• Real-time threat monitoring: Our security systems monitor for suspicious activity 24 hours a day, 7 days a week.
• Data segregation: Player funds and personal data are stored in separate environments with multi-level access controls.
• Regular security audits: teguh777 undergoes independent security audits on a regular basis to ensure our systems consistently meet current standards.
• Staff training: All teguh777 staff who handle personal data must complete rigorous data protection training before being granted access.

While we take all reasonable precautions, no digital system is 100% immune to threats. We encourage members to play an active role in securing their accounts by using strong passwords and never sharing their login credentials.

5 Cookies & Tracking Technologies

Teguh777 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use our website to help us improve platform performance.
• Functional Cookies: Remembering your preferences such as language, display settings, and login details for a smoother return experience.
• Marketing Cookies: Used to display relevant promotions. You may opt out of these cookies through your browser settings.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality.

6 Data Retention Period

Teguh777 retains your personal information only for as long as necessary to fulfil the original purpose for which it was collected, or as required by applicable Malaysian law:

• Active account data: Retained for the duration your account is active and for the required period after account closure for legal purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering Act 2001.
• KYC documents: Retained for 5 years after the business relationship ends or as required by the relevant authorities.
• Customer support logs: Retained for 2 years for reference and dispute resolution.
• Cookie and analytics data: Automatically deleted after 13 months.

Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to your identity.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by teguh777:

To exercise any of the above rights, please contact us via our official email at [email protected] or through the in-app live chat.

8 Children's Privacy

The teguh777 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.

If we discover that a minor's personal information has been collected without proper age verification, we will promptly delete that information and close the associated account. Parents or guardians who suspect their child has registered an account on our platform are urged to contact our support team immediately.

9 Privacy Policy Changes

Teguh777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or regulatory guidance. The following procedures apply when changes are made:

• Minor changes (such as language clarifications) will be updated immediately without specific notice.
• Significant changes that affect your rights will be communicated via email to all active members at least 14 days before the changes take effect.
• An in-app notice will be displayed on your first login after the Privacy Policy has been updated.
• The "Updated" date at the top of this document will always reflect the latest version.

Your continued use of the teguh777 platform after policy changes take effect will be considered as your acceptance of the latest version of this Privacy Policy.